Terms & conditions
TERMS AND CONDITIONS OF SALE OF THE WEBSITE mirecosmetics - France, 2016.
The purchase of products offered on the Mid-In Website is subject to these general conditions of sale ("General Conditions of Sale").
mi-in may at any time modify or update these Terms and Conditions. You can take notice at any time of the version of the General Conditions of Sale in force by clicking on the links "GTC".
1- Terms of Order
The mid-in website allows to order products of the brand "mid-dream cosmetics" online via www.mirecosmetics.comfor an international delivery.
Hereinafter referred to as "the Mid-Dream Website".
For exceptional orders, thank you for contacting us at email@example.com
Each time you place an order on the Mi-in Website, you will be asked to confirm your acceptance of these Terms and Conditions in force on the date of placing your order by checking the box provided for this purpose. Otherwise, the order can not be placed.
You must verify the accuracy of your selection before confirming your order. You are informed that the order is subject to a payment obligation.
An order confirmation is sent to you by e-mail; this email contains, on the one hand, the acknowledgment of the registration of your order with the description of the selected semi-in products, the quantity, the price as well as the amount of the shipping costs, the associated payment, and secondly, the GSC in the version accepted by you, thus constituting the proof of the order, and the contract.
Unless proven otherwise, the data recorded by mid-in is proof of all transactions made by mi-in and its customers.
Our product offers and prices are valid as long as they are visible on the site, while stocks last. In the event of unavailability of product after placing your order, we will notify you by email or telephone as soon as possible, by offering you to order another article presented on the website mid-req in replacement, cancel your order. If you choose to cancel your order, you will be immediately refunded if your bank account has been debited.
Orders placed on the website are reserved for individuals and companies "end buyers". Resale or distribution of the semi-in products purchased on the website is strictly prohibited. mi-in is a retailer and is not intended to sell large quantities of products. Consequently, mi-in reserves the right to limit the quantity of products ordered or refuse orders for the same product in large quantities and this in accordance with the applicable provisions. Mi-in reserves the right to change at any time and without notice the products offered for sale on the website mi-in.
The prices of the semi-in products are indicated in euros for the French shop. Prices are quoted inclusive of all taxes, excluding the cost of processing and shipping.
mi-in reserves the right to modify at any time and without notice the prices of products offered on the Mid-Dream Website. The products are invoiced on the basis of the tariffs posted on the Web site half-in at the time of the placing of your order, subject to availability of the products ordered at this moment.
The products remain the property of the company mid-in until the full collection of the price per half-in. On the other hand, you assume the risks (in particular of loss, theft or deterioration) concerning the delivered products and this as from the effective date of delivery.
Apart from the repayment cases provided below, mid-in will not refund the VAT applied on purchases made on the website mid-in (even in the event that the buyer, after receipt, forwards the products mid-in to a third country to the European Union).
All orders placed on the Mid-Dream Website must be paid immediately at the time of placing your order. We only accept credit card payments.
All orders are payable in euros for the French online store.
The shipping of your order takes place only after verification of your method of payment and reception of the debit authorization of your card.
The debit of your credit card only occurs at the time of the shipment of your order. In case of unavailability of some items ordered, only the price and shipping costs for the products available will be charged.
For some orders, you may be required to make an authenticated and secure payment using the 3D Secure system (via "Verified by Visa®" or "MasterCard® SecureCode"). In this case, you will need to enter the personal information requested by your bank to finalize your payment.
For the French online store, we accept as a payment method: Credit Card, Visa, American Express, Master Card
5- Fraud prevention
mi-in reserves the right to cancel or refuse the order of a customer with whom it is in dispute for a previous order, or if it reasonably believes that this customer has breached these Terms and Conditions or that it engaged in fraudulent activity, or for any other legitimate reason.
In case of loss, theft or any fraudulent use of your password, you agree to inform mirecosmetics.com immediately.
The products purchased on the www.mirecosmetics.com Website may be delivered to a postal address exclusively in metropolitan France (Corsica included).
Delivery charges are available for all orders containing only samples. Delivery charges are 10 € for orders of less than 100 €. Delivery charges are offered for all orders over 100 €. Before the final validation of your order, the amount of shipping costs is clearly mentioned.
It is impossible to place an order for any delivery address located outside these territories.
Products are shipped to the delivery address you specified when ordering.
Only sample orders are delivered via the French Post
The other types of orders are delivered via Colissimo in accordance with the following indicative shipping times plus a processing time of your order and delivery to the carrier for a maximum duration of 72h. Metropolitan France: 2 working days, European countries: 4 days (Minimum indicative time in working days)
At any time you can follow your package on www.colissimo.fr by mentioning your parcel number available in the shipping confirmation email - with the exception of sample orders for which tracking is not available.
In case of delay of more than 7 days, you have the possibility, cancel your order and give us extra time to deliver, in accordance with legal provisions. In this case, if you received the product after your cancellation, we will proceed to the refund of the product and the expenses of return, in a period of 14 days from the reception of this one by our care, complete and in its state original.
For reasons, including security, mi-in will not process any order for which a remaining post, post office box, university residence address or Cedex address is provided.
mi-in reserves the right to split deliveries. The debit of your credit card or payment will be split in the same way to match the price of the products actually delivered. Shipping costs will only be charged for one shipment and as shown in your order summary.
7- Delivery Issues
Any defects or late delivery exceeding seven (7) days must be reported to our Customer Service as soon as possible.
You must check the conformity of the goods at the time of delivery and indicate, if possible on the delivery note, in the form of handwritten reserves accompanied by your signature any anomalies noted (open package, damaged product etc.). You must then contact within three (3) days of delivery (or ten (10) days from delivery if the carrier does not justify leaving the consumer the opportunity to check the condition of the products ) Customer Service by email at firstname.lastname@example.org.
8- Cancellation -Returns - Exchanges - Refunds
Once completed, your order is transmitted mid-in for processing. You can modify or cancel it by contacting customer service by email at email@example.com.
Right of withdrawal (Returns - Exchanges - Refunds)
In accordance with the legal provisions in force, you have a period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty. In case of split deliveries, the withdrawal period runs from the last delivery. A standard withdrawal form is attached below. The Customer may use the withdrawal form below or exercise his right in any other medium where the said right is exercised in an unequivocal or ambiguous manner.
Retraction form in accordance with article R.121-1 new and annex of the Consumer Code
Please complete and return this form only if you wish to withdraw from your Order placed on the website half-in - except exclusions or limits to the exercise of the right of withdrawal according to the applicable Terms and Conditions of Sale - and send it directly to firstname.lastname@example.org
I hereby notify you of my withdrawal from the contract for the sale of the property (*) below:
Ordered on ......................................... / Received / Withdrawn on .. ..................................... (*)
Number of the Order: ............................................. .......................................
Name of the consumer (s): ......................................... .................................
Address of the consumer (s): ......................................... ...........................
Signature of the consumer (s) (only in case of notification of this form on paper):
(*) Delete the useless mention
In case of exercise of the right of withdrawal within the aforementioned period, the price of the product (s) purchased and the shipping costs will be fully refunded; Return shipping costs are your responsibility. Returns are to be made in their original condition and complete (packaging, accessories, instructions ...) allowing their remarketing in new condition, and accompanied by a copy of the purchase invoice for optimized management.
In accordance with the regulations in force, the right of withdrawal can not be exercised for products unsealed by the customer or products that have been individually marked at your request.
You have the option to return any product ordered on the website half-in for a request for exchange or refund in accordance with the conditions provided for the delay of more than 7 days from the indicative date of delivery or the right of withdrawal . The returned products are refunded within fourteen (14) calendar days from the date we received the products returned by you.
To request a return, please send to info @ mirecosmetics.com, the withdrawal form above completed. Our Customer Service will be able to contact you and tell you what to do.
The right of withdrawal does not apply, in accordance with legal provisions, to consumable products that are opened and / or used, to products whose protective covers or seals have been opened, to products or packaging of damaged products that do not allow their remarketing.
You can then return your package by a carrier to the following address: mi-in Paris - Back Internet, 18, Mont-Cenis street, 75018 Paris -France.
In case of exchange (except for a product received as a gift):
- if the amount of the product (s) chosen in replacement has a value greater than the amount of the product (s) returned (s), you will have to pay the price difference in accordance with these Terms and Conditions of Sale.
- if the amount of the product (s) chosen in replacement has a value lower than the amount of the product (s) returned (s), the price difference will be refunded to you by mi-in in accordance with these Terms and Conditions of Sale, except in case of gift order.
Products must be returned under the conditions indicated in the previous paragraph. Mi-in will refund within fourteen (14) business days upon receipt of returned products, by crediting your credit card.
We do not offer a refund, even partial, if you have received the product as a gift.
9- Legal Warranties - Warranty Exclusions
In accordance with the legal provisions in force, we refund or we exchange the defective products, non-compliant or not corresponding to your order.
The products sold on the mi-in.kr site are subject to the conditions of legal warranties provided by Articles L 211-4, L 211-5 and L 211-12 of the Consumer Code as well as articles 1641 and 1648 of the Civil Code :
Article 1641 Civil Code: The seller is bound by the guarantee because of the hidden defects of the thing sold which render it unsuitable for the use for which it is intended, or which reduce such use so much that the buyer would not have acquired it, or not would have given a lower price, had he known them.
Article 1648 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for in Article 1642-1, the action must be commenced, on pain of foreclosure, within one year from the date on which the seller can be discharged from apparent defects.
Article L211 -4 of the Consumer Code: The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to it by the contract or has been carried out under its responsibility.
Article L211 -5 of the Consumer Code: To be in conformity with the contract, the property must:
- Be fit for the usual expected use of a similar good and, where applicable, correspond to: the description given by the seller and possess the qualities that he has presented to the buyer in the form of a sample or a model; present the qualities that a buyer may legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labeling;
- or have the characteristics defined by mutual agreement by the parties or be suitable for any special purpose sought by the buyer, made known to the seller and that the latter has accepted.
Article L211-12 of the Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
10- Intellectual Property
The Mid-In Website is protected by copyright. The use of all or part of the Site, including downloading, reproduction, transmission or representation on any medium and by any process, for purposes other than personal and private use for a non-commercial purpose is strictly prohibited.
The corporate names, trademarks and distinctive signs reproduced on the Mid-In Website are also protected under trademark law. The reproduction or representation of all or part of any of the aforementioned signs must be subject to prior written authorization from mid-in.
In general, any unauthorized reproduction or representation of trademarks, logos, drawings, models, literary, musical, audiovisual, photographic works and, more generally, of any element likely to be protected by an intellectual property right accessible on the Site Internet mi-in is prohibited and constitutes an infringement within the meaning of articles L335-2 and following ones of the Code of the Intellectual Property, unless this reproduction or representation is exclusively reserved for a strictly personal and private use.
11- Limitation of Liability
In no event shall mi-in be held liable for any indirect, incidental, special or consequential damages, including, but not limited to, the operating loss, loss of profit or chance resulting from the purchase of mid-in products on the Mid-In Website.
Mi-in's liability for the obligations of these Conditions shall not be engaged in the event that the non-performance of its obligations is attributable to a third party even if it is foreseeable, at the fault of the customer, or the occurrence of an event of force majeure as defined by the French courts or any other event that has not been reasonably under the exclusive control of mi-in.
The products offered comply with the French, European and American legislation in force and the standards applicable in France, Europe and the United States. The responsibility of mi-in can not be engaged in case of non-compliance with the legislation of the country where the product is delivered (for example in case of prohibition of a product ...). It is your responsibility to check with the local authorities the possibilities of importing or using the products you plan to order.
The photographs are provided for illustrative purposes. Mi-in can not be held responsible for any errors or inaccuracies in the photographs or graphic representations of the semi-in products on the Mid-In Website. We invite you to refer to the description of each product to know the specific characteristics.
In case of questions about the products, you can of course contact our Customer Service either by email at email@example.com.
Subject to the applicable regulations, the texts, photos, videos, data, posters, logos, brands and other elements present on the Sites are provided "as is", accessible according to the availability of the Sites and without any express guarantee or implied on the part of mi-in. Its use is at the risk and peril of users, under their full responsibility. In particular, the use of hypertext links can lead the consultation by Internet users of the Site to other servers to find information sought, servers on which mi-in has no control and does not intend to assume risk relating to their content.
mi-in makes its best efforts to ensure the reliability of the information contained on its Site. However, mi-in does not guarantee that:
- the Site, the content and products offered will perfectly meet the expectations of users,
- the Site will be uninterrupted and free from any errors, whether these interruptions or errors will be corrected,
- the Site will not contain any viruses.
12- Personal Data - list of opposition to canvassing
The information and data about you are collected by the company mid-in. This data is necessary for the management of your order and our commercial relations. They can be passed on to companies that contribute to these relationships such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to enable us to improve and personalize the services we offer and the information we send you.
In accordance with the Data Protection Act of January 6 1978, you have a right of access, rectification and opposition to personal data about you. Just write to us online at firstname.lastname@example.org or by mail at mid-in Paris, 18 Mont-Cenis street, 75018 Paris, France (for the French and European online store)
by indicating us your name, first name, e-mail address. In accordance with the regulations in force, your application must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply must be sent to you. An answer will be sent to you within a period of 2 months after receipt of the request. Depending on your choices made during the creation or consultation of your account, you may receive offers and information from our company.
If the customer's telephone number is collected during the creation of his account or the placing of his order, we inform the customer that his telephone number will be used only for the proper execution of his orders or to contact him to offer new services. Without prejudice to the foregoing, in accordance with the legal provisions, we inform the customer that he can, if he wishes, register on the list of opposition to canvassing by telephone. The customer can also register for free on this list which is binding on all professionals except those with whom the customer has already concluded a contract.
13- Applicable Law
These General Conditions of Sale are governed and interpreted in accordance with French law. These General Conditions of Sale are written in French.
For any claim, our customers must first contact:
mid-in Paris- Customer Service 18 street Mont-Cenis, 75018 Paris.
We will do our best to resolve amicably the differences between us and the customer.
All possible disputes will fall under the exclusive jurisdiction of the French courts. The client is informed of the possibility of resorting, in case of litigation, to a conventional mediation procedure or any other alternative way of settling disputes.